Relationship Management

Listening

Standard terminology for someone who is deaf is “hearing impaired”. Interesting. Why don’t they say, “listening impaired”? Because there’s a difference between the two words. A crucial difference. But how many of us really know what that difference is?

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Executive Assistants in Higher Demand

Angels, stars, superheroes – whatever we call them – they are the mainstays of our organisations. 

 “Anything juicy that gets my brain working is usually right up my alley,” says Executive Assistant, Karmyn Ingram. Read more

What the F^%&? Do you swear at work?

If you do, watch out! Melbourne’s Donut King manager, Jim Martinoski, was recently fined $12,000 for using the “F” word and bullying an employee, Jennifer Claus. Read more

The Difference Between Average and Outstanding Leaders

OprahOprah Winfrey never misses an opportunity to praise her team. Knowing that her real power comes from having a loyal, integrated and empowered team, Winfrey actively encourages an open-door policy. Read more

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